OPTIMIZING COUNSELOR ABILITY TO UTILIZE TECHNOLOGY FOR CROSS-CURLTURAL COUNSELING

Authors

  • Muhammad Ridho Nuruddin State University of Surabaya
  • Rizky Selsyah Bilah State University of Surabaya
  • Intan Maulidiyah Hakim State University of Surabaya
  • Davina Rizkya Ramadani State University of Surabaya
  • Pramudita Kurniasani State University of Surabaya

Keywords:

Counseling, Cross-cultural, Technology

Abstract

Cross-cultural counseling is a counseling approach that enables counselors to assist clients from different cultural backgrounds in overcoming their problems. Optimizing counselors' ability to utilize technology for cross-cultural counseling is an innovative approach that aims to increase effectiveness and efficiency in the counseling process. In today's digital era, technology is an important tool that counselors can use to provide more accessible and flexible counseling services to clients from various cultural backgrounds. Counselors must have the ability to utilize these technologies effectively, including an understanding of the various digital platforms and tools that can be used for counseling, as well as good digital communication skills. In addition, counselors should also have a deep understanding of their clients' culture, including values, beliefs, and behaviors that may differ from their own. Optimizing counselors' capabilities in the utilization of these technologies not only helps in improving the quality of counseling services, but also in facilitating better counseling relationships between counselors and clients across cultures.

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Published

2024-07-31