UI/UX Design Based Mental Health Application Using Design Thinking Method

Abstract

Mental health is an increasingly critical global issue; however, access to mental health support services is often limited. Using the Design Thinking method, which consists of five stages: empathize, define, ideate, prototype, and test. This research focuses on identifying user needs and applying design principles that support effective and efficient user interactions with the application. The research results include an initial design of an application that prioritizes user experience through design elements such as intuitive navigation, calming aesthetics, and easy access to support features like counseling, emotion journaling, and online communities. Prototype testing shows that applying the Design Thinking method in the UI/UX of mental health applications can enhance user satisfaction and comfort, as well as facilitate user access to psychological support. In conclusion, this web-based mental health application design can serve as an alternative that supports mental health through a more inclusive and accessible approach.