INFLUENCE OF DIGITAL PAYMENT RELATIONSHIP ON CONSUMPTION POLICIES IN SHOPPING IN JAKARTA CITY

Authors

  • Aulia Melinda Putri Universitas Negeri Jakarta
  • Azzahra Nawa Nabila Permana Universitas Negeri Jakarta
  • Osly Usman Universitas Negeri Jakarta

Keywords:

Digital payments, consumer behavior, financial technology, use of digital payments

Abstract

Abstract. Digital transformation has changed people's transaction patterns, especially in big cities like Jakarta, through the adoption of digital payments such as digital wallets, mobile banking, QRIS, and app-based credit cards. This study aims to analyze the influence of dependence on digital payments on the consumption patterns of Jakarta residents. While offering convenience and attractive promotions such as cashback and installment plans without a card, the use of digital payments also encourages consumptive behavior. This study evaluates the relationship between reliance on digital payments and consumption patterns, as well as its impact on financial literacy, financial control, and the economic stability of urban communities. Over a hundred respondents were selected through a survey procedure using quantitative methodology. A Likert scale survey was used to collect data, and SmartPLS 4.0 software was used to analyze the results using the Partial Least Squares Structural Equation Modeling (PLS-SEM) approach. The findings from this study are expected to provide deeper insights into the socio-economic impacts of digital payments and serve as a basis for policy recommendations to strengthen financial literacy among urban communities.

Published

2025-08-04