ANALYSIS OF INFLUENCE OF SOFT SKILLS ON OFFICE ADMINISTRATION EMPLOYEES

Abstrak

In the office administration environment, mastery of soft skills has proven to play an essential role in enhancing work effectiveness. This study highlights the importance of soft skills such as interpersonal communication, adaptability, and time management in supporting smooth operations and collaboration in the workplace. Based on interviews with administrative staff, it is evident that soft skills not only help improve working relationships but also encourage positive contributions toward organizational goals. Nevertheless, challenges in developing soft skills, such as ineffective communication and time management, are still faced. To address this, training and social activities are recommended to enhance these skills. The study recommends companies provide training and create a conducive work environment to support the development of their employees' soft skills. In conclusion, investing in the development of soft skills can increase productivity and work quality in the office administration environment.