Analysis Analysis of the Use of ChatGPT in Improving the Quality of Learning for Office Administration Student at Jakarta State University

Abstract

Abstract. This study aims to explore the use of artificial intelligence technology, specifically ChatGPT, in improving the quality of learning for students in the Office Administration Education study program. The background of this study is based on the increasing need for adaptive and interactive digital-based learning media, especially in the context of higher education. The research method used is a descriptive qualitative approach with data collection techniques through interviews with students who have used ChatGPT in the learning process. The results of the study indicate that the use of ChatGPT has a positive impact on improving material comprehension, learning time efficiency, and encouraging student independence in seeking information. ChatGPT is also considered capable of assisting students in completing assignments, understanding complex concepts, and providing alternative learning opportunities outside of class hours. However, there are also challenges faced, such as over-reliance on technology and limitations in evaluating the accuracy of information provided by AI. Overall, ChatGPT has the potential to be an effective learning tool if used wisely and supported by adequate digital literacy. This study recommends the need for training in the ethical and productive use of ChatGPT for students and faculty to optimize the benefits of this technology in the context of higher education.

Keywords: ChatGPT, Artificial Intelligence, Learning Quality, Students, Digital Learning