THE EFFECT OF WORK LIFE BALANCE ON WORK STRESS AND EMPLOYEE PRODUCTIVITY IN PT KAI DAOP 8 SURABAYA

Abstract

This study examines the effect of work-life balance on job stress and employee productivity at PT KAI Daop 8 Surabaya. The digital transformation era demands employees to adapt, potentially increasing stress and affecting performance. A proper balance between work and personal life is believed to reduce stress and improve productivity. The research is causal in nature and uses a quantitative approach, with a population of 2,372 organic office employees. The sampling technique used was purposive sampling with a total of 39 respondents from four work units: passenger transport, freight, finance, and KnA (Non-Asset Commercialization Unit). Data were analyzed using simple linear regression with SPSS version 26. The findings reveal that work-life balance does not have a significant effect on job stress but has a significant positive effect on work productivity. This indicates that while balancing work and personal life may not substantially reduce stress levels, it can still enhance employee productivity. The study concludes that implementing a good work-life balance program can be a strategic effort to improve employee performance and efficiency