AUJI, Shonifah dzikro; ROHMA, Shobba; AFANDI, Mirfan; SAFITRI, Desi; SAVA, Adiel; PUTRI, Devira. SMART CONVERSATIONAL AI CHATBOT IN OPTIMIZING CUSTOMER SATISFACTION TOWARDS SUSTAINABLE AND SUPERIOR DIGITAL EXPERIENCE. International Conference on Digital Business Innovation and Technology Management (ICONBIT), [S. l.], v. 1, n. 2, 2025. Disponível em: https://proceeding.unesa.ac.id/index.php/iconbit/article/view/4918. Acesso em: 8 sep. 2025.