Designing the UI/UX of Care Trash Website Using a Design Thinking Approach

Abstract

Care Trash is a web-based application that supports waste bank operations through features designed for members, drivers, and administrators. The application was developed using a Design Thinking approach, aiming to deeply understand user needs to create an intuitive and efficient user experience (UI/UX). In this study, the Design Thinking approach was applied through five stages: Empathize, Define, Ideate, Prototype, and Test. These stages enabled the design team to focus on key user issues and develop solutions tailored to their needs.

This study evaluated the effectiveness of the Design Thinking approach in designing Care Trash through a questionnaire distributed to 100 respondents, including members, drivers. Validation results indicate that 85% of respondents found the interface easy to use, and 80% felt that the available features met their needs. These findings suggest that the Design Thinking approach plays a significant role in enhancing user experience, particularly in terms of accessibility and feature relevance.