The Influence of Digital Competence and System Ease of Use on Employee Performance in Utilizing the MySIMKARI Application at the North Sumatra High Prosecutor's

Abstract

This study aims to analyze the influence of digital competence and ease of use of the system on employee performance in utilizing the MySIMKARI application at the North Sumatra High Prosecutor's Office, both partially and simultaneously. This study uses a quantitative approach with a causal associative research nature. The study population is all employees of the North Sumatra High Prosecutor's Office who use the MySIMKARI application in carrying out their daily tasks, with a sample of 86 respondents determined using the Slovin formula. Data were collected through a Likert-scale questionnaire and analyzed using multiple linear regression techniques with the help of SPSS software version 26. The results of the study indicate that digital competence has a positive and significant effect on employee performance, ease of use of the system has a positive and significant effect on employee performance, and both variables simultaneously have a positive and significant effect on employee performance with a contribution of 48.0 percent, while the rest is influenced by other factors outside this research model. These findings indicate that improving employee digital competence and simplifying the display and procedures for using the MySIMKARI application need to be a primary concern for the leadership of the North Sumatra High Prosecutor's Office in order to encourage the optimization of employee performance in supporting digital-based bureaucratic reform.