Optimalisasi Media Digital Dalam Mendukung Masyarakat Sadar Administrasi Kependudukan Di Desa Karah Kota Surabaya

Abstract

The increasingly raapid advances in technology provide convenience in all aspects without
exception in terms of public services. Information technology is used to improve the quality of
public services such as populaton administration servces through the e-Government concept. The
Population and Civil Registration Service of the City of Surabaya sees this opportunity as an easy
way to lanch public service innovatons for the community. This service is a form of service, whether
in the form of goods or services, which in principle is the responsibility and is carried out by
central or regional government agencieis in order to meet community needs and implement the
provisions of statutory regulations. Public services, especially population administration services,
are stiill a problem that needs attention.