The Influence of Destination Image and Tourist Experience on Revisit Intention (Study at Ketapanrame Tourism Village, Trawas)
Keywords:
destination image, tourist experience, revisit intention, tourism villageAbstract
Intensifying competition among tourism villages requires each destination to retain visitors by strengthening their revisit intention. This study examines the influence of destination image and tourist experience on tourists' revisit intention at Ketapanrame Tourism Village, Trawas, Mojokerto. A quantitative causal design was employed, with primary data collected through a Likert-scale questionnaire distributed to repeat visitors selected through purposive sampling. The research instrument was tested for validity and reliability, and the regression model was examined against the classical assumption tests prior to hypothesis testing. Data were analyzed using multiple linear regression with the aid of SPSS statistical software. The results show that both destination image and tourist experience have a positive and significant effect on revisit intention, with destination image found to be the more dominant predictor of the two. These findings confirm that a strong destination image and tourist experience synergistically encourage tourists to revisit, offering theoretical contributions to tourism marketing literature and practical implications for the management of Ketapanrame Tourism Village.
References
Abbasi, G. A., Kumaravelu, J., Goh, Y.-N., & Dara Singh, K. S. (2021). Understanding the intention to revisit a destination by expanding the theory of planned behaviour (TPB). Spanish Journal of Marketing - ESIC, 25(2), 282–311. https://doi.org/10.1108/SJME-12-2019-0109
Agapito, D. (2020). The senses in tourism design: A bibliometric review. Annals of Tourism Research, 83, 102934. https://doi.org/10.1016/j.annals.2020.102934
Cahyadi, H. S., & Setiawan, A. (2023). Tourist Experience and Revisit Intention: The mediating role of destination satisfaction in Indonesian nature tourism. Journal of Sustainable Tourism and Entrepreneurship, 4(2), 115–130. https://doi.org/10.35912/joste.v4i2.1456
Chang, L. L., Backman, K. F., & Huang, Y. C. (2014). Creative tourism: A preliminary examination of creative tourists’ motivation, experience, perceived value and Revisit Intention. International Journal of Culture, Tourism and Hospitality Research, 8(4), 401–419.
Chen, C. F., & Phou, S. (2013). A closer look at destination: Image, personality, relationship and loyalty. Tourism Management, 36, 269–278. https://doi.org/10.1016/j.tourman.2012.11.015
Dagustani, A. H., Arlan Tjahyadi, R., & Hadianto, B. (2023). Destination Image, unforgettable traveling experience, and Revisit Intention: Viewpoint from tourists visiting cultural attraction. JMSAB, 6(2), 253–264. https://doi.org/10.36407/v6i2.1039
Dong, P., Siu, N. Y. M., & Tam, J. L. M. (2021). Cognitive experience, perceived authenticity, and Revisit Intention in heritage tourism. International Journal of Tourism Research, 23(4), 561–573. https://doi.org/10.1002/jtr.2429
Fadiryana, N., & Chan, S. (2019). Pengaruh citra destinasi terhadap niat kunjungan ulang wisatawan. Jurnal Bisnis dan Manajemen, 8(2), 145–158.
Foster, B. (2019). A perspective from Indonesian tourists: The influence of Destination Image on Revisit Intention. The Journal of Applied Business Research, 29–34.
Ghozali, I. (2018). Aplikasi analisis multivariate dengan program IBM SPSS 25. Badan Penerbit Universitas Diponegoro.
Gujarati, D. N., & Porter, D. C. (2009). Basic econometrics (5th ed.). McGraw-Hill.
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate data analysis (8th ed.). Cengage Learning.
Hariansyah, O., Yuniawati, Y., & Ridwanudin, O. (2019). The impact of nature experience towards Revisit Intention. Advances in Social Science, Education and Humanities Research.
Harun, A., Obong, A., Wahid Mohd Kassim, A., & Lily, J. (2018). The effects of Destination Image and perceived risk on Revisit Intention: A study in the South Eastern Coast of Sabah, Malaysia. E-Review of Tourism Research, 15(6), 540–559.
Hasan, M. K., Abdullah, S. K., Lew, T. Y., & Islam, M. F. (2020). The antecedents of tourist loyalty in island tourism: The role of Destination Image and tourist satisfaction. International Journal of Culture, Tourism and Hospitality Research, 14(2), 247–265. https://doi.org/10.1108/IJCTHR-06-2019-0103
Hung, K., Lee, B., & Wang, S. (2016). Tourist Experience. In Encyclopedia of Tourism (pp. 947–949). Springer.
Jadesta. (2023). Profil dan klasifikasi Desa Wisata Ketapanrame. Kementerian Pariwisata dan Ekonomi Kreatif Republik Indonesia.
Jiang, Y., & Xu, H. (2021). Affective experience and place attachment in tourism: Evidence from a cultural heritage site. Tourism Management Perspectives, 38, 100837. https://doi.org/10.1016/j.tmp.2021.100837
Kemenparekraf. (2023). Laporan perkembangan desa wisata nasional. Kementerian Pariwisata dan Ekonomi Kreatif Republik Indonesia.
Khuong, M. N., & Nguyen, P. T. H. (2022). Destination Image and its effects on tourist satisfaction and Revisit Intention: A study in Vietnam. Journal of Asian Finance, Economics and Business, 9(2), 351–362. https://doi.org/10.13106/jafeb.2022.vol9.no2.0351
Kozak, M. (2001). Repeaters’ behavior at two distinct destinations. Annals of Tourism Research, 28(3), 784–807.
Liang, S. H., & Lai, I. K. W. (2023). Tea tourism: Designation of origin brand image, Destination Image, and visit intention. Journal of Vacation Marketing, 29(3), 409–427. https://doi.org/10.1177/13567667221099952
Libre, A., Manalo, A., & Laksito, G. S. (2022). Factors influencing Philippines tourist’ Revisit Intention: The role and effect of Destination Image, Tourist Experience, perceived value, and tourist satisfaction. International Journal of Quantitative Research and Modeling, 3(1), 1–12. https://doi.org/10.46336/ijqrm.v3i1.260
Liu, C. R. (2019). Tourists’ Revisit Intention: An integrative review. Journal of Travel & Tourism Marketing, 36(4), 1–15.
Limanseto, H. (2021). Pembangunan desa wisata sebagai penggerak ekonomi nasional. Kementerian Koordinator Bidang Perekonomian Republik Indonesia.
Mulyani, M., & Ferdian, F. (2023). Pengaruh citra destinasi dan kepuasan wisatawan terhadap Revisit Intention di Kota Padang. Jurnal Manajemen Pariwisata dan Perhotelan, 1, 124–136. https://doi.org/10.59581/jmpp-widyakarya.v1i3
Muntasib, A., Muntasib, E. K. S. H., & Sunkar, A. (2022). Comfort and environmental perception as determinants of Revisit Intention in nature-based tourism destinations. Jurnal Manajemen Hutan Tropika, 28(1), 45–56. https://doi.org/10.7226/jtfm.28.1.45
Nguyen Viet, B., Dang, H. P., & Nguyen, H. H. (2020). Revisit Intention and satisfaction: The role of Destination Image, perceived risk, and cultural contact. Cogent Business and Management, 7(1). https://doi.org/10.1080/23311975.2020.1796249
Pamukcu, H., & Sariisik, M. (2020). The relationship between Destination Image, tourist satisfaction, and Revisit Intention: A structural equation model. Journal of Hospitality and Tourism Insights, 3(5), 677–695. https://doi.org/10.1108/JHTI-01-2020-0004
Pratiwi, S. R., Dida, S., & Sjafirah, N. A. (2020). Tourist Experience dan pengaruhnya terhadap Revisit Intention di destinasi wisata alam. Jurnal Pariwisata Terapan, 4(1), 33–45. https://doi.org/10.22146/jpt.51452
Qiu, Q., Zhang, M., & Fan, D. X. F. (2020). Behavioral engagement and memorable tourism experience: The role of activity involvement. Journal of Hospitality and Tourism Management, 45, 275–284. https://doi.org/10.1016/j.jhtm.2020.08.008
Rasoolimanesh, S. M., Seyfi, S., Hall, C. M., & Hatamifar, P. (2021). Understanding memorable tourism experiences and behavioural intentions of heritage tourists. Journal of Destination Marketing & Management, 21, 100621. https://doi.org/10.1016/j.jdmm.2021.100621
Sekarini, P. (2024). Analisis fluktuasi kunjungan wisatawan di Desa Wisata Ketapanrame [Laporan penelitian internal].
Sthapit, E., Björk, P., & Coudounaris, D. N. (2023). Memorable experience, positive emotions, and Revisit Intention: An empirical study of Finnish tourists. Tourism Recreation Research, 48(2), 218–232. https://doi.org/10.1080/02508281.2021.1933331
Suhartanto, D., Brien, A., Sumarjan, N., & Wibisono, N. (2018). Examining attraction loyalty formation in creative tourism. International Journal of Quality and Service Sciences, 10(2), 163–175. https://doi.org/10.1108/IJQSS-08-2017-0068
Suhartanto, D., Brien, A., Primiana, I., Wibisono, N., & Triyuni, N. N. (2022). Tourist loyalty in creative tourism: The role of experience quality, value, satisfaction, and motivation. Current Issues in Tourism, 25(5), 813–827. https://doi.org/10.1080/13683500.2019.1650703
Sukaatmadja, I. P. G., Yasa, N. N. K., & Rahmayanti, P. L. D. (2023). Bali brand love: A perspective from domestic tourists. Cogent Business and Management, 10(3), 1–18. https://doi.org/10.1080/23311975.2023.2260119
Tasci, A. D. A. (2021). A critical review and reconstruction of perceptual brand equity. International Journal of Contemporary Hospitality Management, 33(1), 166–198. https://doi.org/10.1108/IJCHM-02-2020-0087
Tsai, S. (2016). Impact of personality traits and involvement on Revisit Intention: A case study of world heritage sites in Macau. Asia Pacific Journal of Tourism Research, 21(2), 1–15.
Wijaya, S., Wahyudi, W., Kusuma, C. B., & Sugianingrat, I. A. P. W. (2021). Tourist interest to revisit: The role of safety, comfort, and Destination Image. International Journal of Tourism and Hospitality in Asia Pasific, 4(1), 60–73. https://doi.org/10.32535/ijthap.v4i1.1048
Zatori, A., Smith, M. K., & Puczkó, L. (2018). Experience-involvement, memorability and authenticity: The service provider’s effect on Tourist Experience. Tourism Management, 67, 111–126.
Zhou, X., Wong, J. W. C., & Wang, S. (2022). Memorable tourism experiences in red tourism: The case of Jiangxi, China. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.899144
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Rosa Andari

This work is licensed under a Creative Commons Attribution 4.0 International License.
