The influence of work environment, motivation, communication, job stress and work discipline on performance mediated by job satisfaction in rebana craftsman SMEs in bungah village Gresik Regency

Abstract

This research aims to determine the direct influence of the work environment, motivation, communication, work stress and work discipline on performance mediated by job satisfaction in the SMEs of tambourine craftsmen in Bungah Village, Gresik Regency. This type of research is a quantitative approach with a sample size of 136 respondents using the method survey through distributing questionnaires as a data collection method. The method used to analyze is SEM with tools Smart PLS version 3.0. The test used is testouter model,inner model, and mediation test. The research results show that work environment variables (X1), and work discipline (X5) have a significant positive effect on performance (Y), work stress variables (X4) have a positive but not significant effect on performance while motivation (X2) and communication variables (X3) have a negative effect and do not significant to performance (Y).It can also be concluded that variable motivation (X2) and work discipline (X5) have a significant positive effect on job satisfaction (Z), work environment variables (X1) have a positive but not significant effect on job satisfaction (Z) while communication variables (X3) and work stress (X4) negative and insignificant effect on job satisfaction (Z). The relationship between the variable job satisfaction (Z) and performance (Y) has a significant positive effect. In the mediation test, the variables motivation (X2) and work discipline (X5) on performance were said to be mediated by job satisfaction Full Mediation.