Institutional Implementation of the Internal Quality Assurance System (SPMI): A Review of the SiMutu Application at UNESA

Abstract

The digital transformation of higher education governance has increasingly influenced the implementation of internal quality assurance systems. This study aims to examine the Internal Quality Assurance System (Sistem Penjaminan Mutu Internal / SPMI) developed by the Quality Assurance Agency of Universitas Negeri Surabaya (UNESA) and implemented through the SiMutu application. Using a qualitative descriptive approach with a system review method, this research analyzes the structural design, functional features, and workflow integration of the application in relation to the PPEPP cycle (Planning, Implementation, Evaluation, Control, and Improvement). The findings indicate that SiMutu demonstrates strong structural alignment with the SPMI framework. The system operationalizes planning through mandatory annual executive work plans, monitors implementation via structured realization reports, facilitates evaluation through periodic documentation review, conducts control through systematic internal audits, and supports improvement through documented follow-up actions. The integration of these processes within a unified digital platform reflects a shift from fragmented administrative practices toward an integrated digital quality governance model. However, while the platform structurally supports continuous quality improvement, its effectiveness depends on institutional commitment to utilizing audit findings for strategic decision-making. The study concludes that SiMutu represents a significant step toward digital-based quality assurance in higher education, although sustained impact requires strong leadership engagement and a culture of evidence-based improvement.