The The Power Of Information Technology And Organizational Culture In Supercharging Employee Performance Through Knowledge Sharing
Keywords:
Employee Performance, Knowledge Sharing, Information Technology, Organizational CultureAbstract
This study investigates how organizational culture and information technology impact employee performance through knowledge sharing in the three Customs and Excise officce in Indonesia. It is a quantitative descriptive study employing PLS (Partial Least Square) for hypothesis testing. Data were collected via online questionnaires sent to 116 indonesian customs and excise officers, with 71 responses received. The results indicate that organizational culture significantly influences knowledge sharing among customs officers in the area, while information technology does not have a noticeable effect. Additionally, the research shows that organizational culture, information technology, and knowledge sharing together have a direct and significant impact on customs and excise officers' performance. Specifically, organizational culture significantly affects employee performance through knowledge sharing, whereas information technology does not. The study aims to be a valuable reference for improving customs officers' performance in relation to organizational culture, information technology, and knowledge sharing.
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