The Influence of Organizational Culture and Job Satisfaction on Organizational Citizenship Behavior (A Case Study of Employees in the Business Administration Department at PT Petrokimia Gresik)
Keywords:
Job Satisfaction, Organizational Citizenship Behavior, Organizational CultureAbstract
Organizational citizenship behavior (OCB) is an important thing that employees must have to increase the effectiveness and efficiency of company performance. Some factors that can influence OCB are organizational culture and job satisfaction. This study aims to explain the influence of organizational culture and job satisfaction on OCB of employees in the Business Administration Department at PT Petrokimia Gresik. This research is quantitative, and the analysis technique used is multiple regression analysis using SPSS 25. The sampling technique used was the census sampling technique and used a sample of 34 employees. The measurement scale of this study uses a likert scale. The results of the study indicate that organizational culture has a positive and significant influence on OCB and Job satisfaction has a positive and insignificant influence on OCB. Simultaneously, organizational culture and job satisfaction have a positive and significant influence on OCB.
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